A disabled bus user, Doug Paulley from West Yorkshire, has won a ruling from the Leeds County Court that First Bus' policy of "First Come First Served" was unlawful and in breach of the Equality Act 2010
Mr Paulley, a wheelchair user, was not able to get on the bus because a pushchair user was already using the area of the bus designed for wheelchairs. The pushchair user refused to give up the space for Mr Paulley.
Mr Paulley was awarded £5,500 in compensation and First Bus have been given six months to change their policy.
Catherine Casserely was instructed by Chris Fry from Unity Law.
Covered by the BBC